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Catch the damage while the repair is still simple
Most rug damage starts small: a worn edge, a few loose knots at the end, a patch thinning under a sofa. Left alone it spreads, because a hand-made rug is held together by its edges and its fringe. A simple repair done early keeps the damage from travelling.
How far to go is your decision. We tell you what the rug needs, what is optional, and what it would take to do each. For a department-store rug a basic repair is usually the sensible choice. For an heirloom, a complete reweave of the damaged section may be worth it.
Repairs come after washing. A rug has to be clean before the work starts, so rug washing is normally the first step.
Damage we repair
- Frayed, worn or unraveling edges, re-secured by serging
- Fringe that is dirty, worn or damaged
- Moth damage, treated and then repaired if you choose
- Dye migration: color that has bled where it does not belong
- Water damage, including insurance claims
- Holes and worn sections, by reweaving
- Rugs cut down or reshaped to fit a new room
Need a pad under the repaired rug? See custom rug pads.
Rug Repairs We Handle
Edges & Fringe
Edges are serged, wrapped in yarn matched as closely as we can to the rug. Fringe can be cleaned, safely hidden or, on machine-made rugs, removed and the end serged.
Moth Damage
An affected rug is bagged and kept apart from every other rug, goes through each step alone, and is bathed in a treatment to kill and remove larvae before any repair.
Dye Migration
After washing, a treatment is applied by hand with a fine brush only where the stray dye sits, then steamed until that color releases. This is done only at our facility.
Reweaving
From small repairs that stop damage spreading to a complete reweave of a severely damaged section, depending on what the rug is worth to you.
What to expect from rug repair
How it works
We inspect the rug, test the dyes, and tell you what we found. You get the options and a quote before any repair begins. The rug is washed, repaired and dried at our facility, then returned to you.
Timing
Repair time depends entirely on the work. Serging an edge is quick; correcting dye migration means hour after hour with a fine brush. We give you a timeframe with the quote, once we have seen the rug.
Insurance claims
We regularly work on rugs that are part of a water-damage claim and can work within the budget an adjuster sets.
Honest limits
On a hand-made rug the fringe is not decoration. It is the end of the rug’s foundation, the warp threads the whole rug is tied onto. Cutting it off does permanent damage to the rug’s structure and its value, so we treat removal as a last resort and usually recommend hiding the fringe instead, which harms nothing.
Dye correction removes stray color; slight traces of the original damage can remain. Moth-eaten fiber cannot be cleaned back and has to be rewoven or left. Bleach used at home weakens cotton fringe for good.
From our job files
A hand-made wool rug soaked in a Scottsdale monsoon flood came back with clean lines in its border: the water-damage case study. We also wrote up a color migration correction and how to recognize moth damage.
