Commercial Floor Maintenance Programs in Phoenix
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Clean too often and you waste money. Too rarely and it shows.
Commercial carpet is handled one of two ways: restorative cleaning, which waits until the carpet looks bad and then tries to bring it back, or maintenance cleaning, which keeps it from getting there. Restoration costs more, disrupts more, and does not always work, because carpet left too long may not bounce back. Most commercial carpet is glued directly to concrete with no pad to absorb traffic, so neglected walkways wear quickly.
A maintenance program is the alternative. It starts with a free evaluation. Our technicians walk the facility, note where the traffic and the wear are, and set a schedule that gives the busy areas more attention than the quiet ones.
What a program covers
- Carpet: interim low-moisture cleaning and periodic hot water extraction
- Tile and grout
- Natural stone
- Vinyl and VCT floors
- Office chairs and upholstered seating, done on the same visits
How often?
Every building is different. Carpet in the Valley picks up a great deal of grease from oily parking lots, so cleaning every three to six months is not unusual, and some busy offices need attention every month or two. Others do well with a yearly visit. Frequency depends on your traffic and on how well the daily upkeep is done.
See the individual services: commercial carpet, low-moisture carpet cleaning, commercial tile and commercial upholstery.
The Parts of a Maintenance Program
Evaluation
We walk the facility, identify the traffic patterns and wear areas, and recommend what to clean and how often.
Dry Soil Removal
The foundation of every program. We advise your janitorial staff on vacuuming frequency for each area, because dry grit does the permanent damage.
Interim Cleaning
Low-moisture encapsulation keeps traffic areas presentable between deep cleanings and is dry in under an hour.
Periodic Deep Cleaning
Hot water extraction flushes out embedded soil. In a program it can be done with less moisture, which shortens drying time.
What to put in a maintenance scope of work
Area by area
Traffic is never even, so a schedule should not be either. Take a doctor’s office. The front desk, where every patient walks in from the parking lot, should be vacuumed daily. The filing room gets medium traffic but a lot of pivoting, which grinds soil into the carpet, so every other day. An exam room at the back that sees a few patients a day can be done twice a week. Professional cleaning follows the same logic: more often where the load is heavier.
What we need to know
- Floor types and approximate areas
- Business hours and when cleaning can happen
- Who handles daily vacuuming and mopping
- Access, keys and alarm arrangements
- Any requirements your property manager places on vendors
Honest limits
A program prevents damage; it cannot undo damage that is already there. If the carpet has gone too long, the first visit will be a restorative cleaning, and worn walkways may not fully recover. A program also depends on the daily upkeep between our visits. If vacuuming is skipped, or floors are mopped with dirty water and soapy cleaners, the results will not hold.
Free tips for your staff
Vacuum carpet at least once a day and sweep hard floors more often. Mop with a neutral cleaner approved for the floor and change the water frequently: put a penny in the bottom of the bucket, and when you cannot see it clearly, change the water.
From our job files
The thinking behind our programs is laid out in Commercial Carpet Maintenance Program.
