PARKING: Our Cleaning systems are truck-mounted, meaning we will need a parking space available nearest the entrance you would like us to use. If you will need access to your vehicle, it is best to move it prior to our arrival so our work vehicle doesn’t block it in.
PETS: We love our animal friends, but for our safety and theirs, please secure them away from the work area BEFORE our arrival. Your pets will thank you and all of us will be more comfortable during the cleaning process.
WHAT TO MOVE: Remove all breakables, light furniture (dining chairs and easily moved items), plants, lamps, toys, exercise equipment and etc. If you would like us to move furniture such as tables, recliners, and sofas, please remove items from on top of and under the furniture. Please note our technicians do not move electronic equipment, entertainment centers, or bookshelves with books in them. The general rule of thumb is: If there is something breakable on it, it is not moved.
WHERE DO WE BEGIN CLEANING: If you have a preferred area to be completed sooner, tell the technician during the pre-inspection, otherwise we prefer to start in the room/area that is farthest from the work entrance and work toward the entrance. This provides the most efficient workflow for our cleaning systems.
THE RIGHT CLEANING SYSTEM AND OPTIONS: Every carpet is subject to various soils and traffic patterns, add in the fact that carpet fiber content varies greatly from home to home, it becomes obvious that there is no one system to clean every carpet. Our technician will assess your home and recommend what pre-conditioner and cleaning system is best for your situation. Rest assured that regardless of the process used, your carpet will be clean and healthy when the work is completed