Pet Urine and Odor Removal in Phoenix
Dog & Cat Urine
Black Light Inspection
Carpet, Backing & Pad
Proudly Serving Phoenix Metro
20+ Years of Owner Experience
Eco-Friendly
Green Cleaning
Satisfaction Guaranteed
5-Star Rated by Local Homeowners
Why pet odor returns after an ordinary cleaning
How far urine travels depends on one thing: volume. A small dog that has one accident leaves a small amount that usually stays in the carpet fiber and spreads only slightly into the backing. A thorough cleaning removes it.
A large dog, or a small pet that returns to a favorite spot, is different. That much liquid flows through the backing and spreads out in the pad underneath. A surface cleaning never reaches it, so the urine salts stay in the pad and the smell comes back.
That is the case subsurface treatment is for. We treat where the urine actually is, not only the part you can see.
What we treat
- Dog and cat urine in wall-to-wall carpet
- Repeat spots that a pet keeps going back to
- Odor that has reached the carpet backing and pad
- The yellow staining that urine leaves behind
- Vomit and other sick-pet accidents
Area rugs with pet accidents are handled differently. They are washed at our facility, where the rug can be soaked and rinsed all the way through. See Oriental and area rug cleaning. For sofas and chairs, see upholstery and furniture cleaning.
How Our Pet Odor Treatment Works
Find Every Spot
A trained nose finds the room. A black light finds the exact spots, which glow under it even when the carpet looks clean in daylight.
Enzyme Soak
An enzyme-based product is mixed with warm water and poured onto the spot, then left to dwell for up to thirty minutes while it weakens the urine salts.
Subsurface Extraction
A special tool with maximum suction pulls the product back out of the carpet and pad, and the urine salts and contaminants come out with it.
Full Cleaning & Dry
The carpet then gets our standard cleaning: pretreat, hot soft-water rinse, grooming, and air movers to speed the drying.
What to expect from pet odor treatment
Before we arrive
Tell us what kind of pet, roughly how big, and how long the accidents have been happening. Those three answers tell us how deep the problem is likely to go. Please hold off on store-bought cleaners in the meantime: some strip the stain guard or the color from carpet and make the spot harder to correct. Blotting with a clean white towel is always safe.
Drying
We speed dry with air movers before we leave. Drying time still varies with the carpet, the weather and the airflow in the room; our preparation page explains how to help it along.
Honest limits
Most pet odor problems are solved with subsurface treatment, without replacing anything. The most extreme cases are not: when urine has soaked an area again and again, the carpet or pad may need to be replaced and the subfloor treated before new flooring goes down. We will tell you if yours is one of those after we inspect it.
Urine can also take color out of carpet. Cleaning removes the urine, but it cannot put lost color back.
From our job files
We wrote up one treatment step by step in Carpet Dog Odor Treatment, and explained how we track down spots in Identifying Urine Odor.
